Clip Hero

Privacy Policy

Last updated: 26 September 2026

Clip Hero (cliphero.uk) makes short videos ("Shorts") for you and, if you ask it to, posts them to the YouTube channel you connect. This policy explains what personal data we collect, why, how long we keep it, who we share it with, and how you can control or delete it.

1. Who we are

Clip Hero is run by an individual operator based in the United Kingdom, who is the data controller for the personal data described here. Contact: hello@cliphero.uk.

2. What we collect

DataWhy
Account details: email address, display name, password (stored only as a secure hash by our authentication provider), timezoneTo create and secure your account and contact you about it
Your settings: formats, niche, source channels, post times, approval and visibility choices, and requests you type in CreateTo make the videos you asked for
Videos, thumbnails, titles and descriptions we make for youTo show them to you for approval and to post them
YouTube data received through YouTube API Services (see section 3)To post to your channel and show how your Shorts perform
Connection credentials: an encrypted Google refresh token, or your own Zernio API key if you choose to use one (encrypted)To post on your behalf until you disconnect
Service records: jobs, errors, sign-in and activity times, cost and usage recordsTo run, secure and improve the service

We do not sell your data, use it for advertising, or build advertising profiles.

3. YouTube API Services

Clip Hero uses YouTube API Services. By connecting your YouTube channel you agree to be bound by the YouTube Terms of Service. Google's handling of your data is described in the Google Privacy Policy.

What we access

We do not read your private videos, playlists, comments, messages, subscribers' personal information or any other YouTube data.

What we store and for how long

Revoking access and deleting your YouTube data

Limited Use disclosure

Clip Hero's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Data received from Google APIs is used only to provide the posting and statistics features described above. It is not used for advertising, is not sold, is not used to train AI models, and is not read by people except with your permission, for security reasons, or where the law requires it.

4. Other ways to connect YouTube

Some accounts connect YouTube through our posting partner Zernio (zernio.com), or with your own Zernio account and API key. In that case Zernio holds your YouTube authorisation under its own terms and privacy policy. We store only your Zernio account ID, channel details and, if you use your own key, that key encrypted with AES-256-GCM. Disconnecting deletes all of this from Clip Hero. We never delete or change anything inside your own Zernio account.

5. Who we share data with

We use these service providers (processors) to run Clip Hero. They may only use your data to provide their service to us:

Some providers process data outside the UK. Where they do, transfers are protected by the UK International Data Transfer Agreement, the EU Standard Contractual Clauses with the UK Addendum, or an adequacy decision. We may also disclose data where required by law.

6. Security

Data is encrypted in transit (HTTPS). Connection credentials are also encrypted at rest. Database rules ensure each customer can only read their own records, and access to production systems is restricted to the operator.

7. Retention

We keep your account data while your account is open. Videos we made for you are kept until you delete your account. YouTube API data follows section 3. When you ask us to delete your account we delete your personal data within 30 days, except records we must keep by law.

8. Legal bases (UK GDPR)

We process your data to perform our contract with you (providing the service). We rely on your consent when you connect YouTube, which you can withdraw at any time by disconnecting. We rely on legitimate interests for security, fraud prevention and service improvement.

9. Your rights

You can ask to access, correct, delete, restrict or port your data, and you can object to processing. Email hello@cliphero.uk and we will reply within one month. If you are unhappy with how we handle your data you can complain to the UK Information Commissioner's Office (ico.org.uk).

10. Children

Clip Hero is not for children under 13. YouTube's own age rules also apply to connected channels.

11. Changes

If we make significant changes we will update this page and tell you by email or in the app.

12. Contact

Clip Hero, hello@cliphero.uk, https://cliphero.uk. See also our Terms of Service.